TERMS OF USE

Last Updated: July 20, 2026

Welcome to the Elite Interiors USA website.

These Terms of Use govern your access to and use of the Elite Interiors USA website, online store, product pages, digital content, customer account features, forms, reviews, communications, and other online services that link to these Terms.

Please read these Terms carefully before using the Website.

By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use and all policies incorporated into them by reference.

If you do not agree to these Terms, you must not access or use the Website.

1. COMPANY INFORMATION

The Website is operated by:

Elite Interiors USA

1351 N Keowee St
Dayton, Ohio 45404
United States

Telephone:
(937) 965-5557

General Inquiries:
info@eliteinteriors-usa.com

Customer Support:
support@eliteinterior-usa.com

Business Hours:

Tuesday–Saturday: 11:00 AM–6:00 PM
Sunday: 11:00 AM–5:00 PM
Monday: Closed

2. DEFINITIONS

For purposes of these Terms:

“Elite Interiors USA,” “we,” “us,” and “our” refer to Elite Interiors USA.

“Website” refers to the Elite Interiors USA website, online store, product pages, checkout pages, customer account features, forms, content, and related online services.

“User,” “Customer,” “you,” and “your” refer to any person who accesses, browses, interacts with, creates an account on, or makes a purchase through the Website.

“Content” means all text, photographs, graphics, product images, videos, designs, logos, icons, software, source code, product descriptions, documents, audio, data, and other materials displayed or made available through the Website.

“Products” means furniture, home furnishings, decorative accessories, and any other merchandise offered through the Website.

3. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into a binding agreement to make a purchase through the Website.

Individuals under 18 may browse the Website only with the involvement and supervision of a parent or legal guardian.

By using the Website or placing an order, you represent that:

you are at least 18 years old or are using the Website under appropriate adult supervision;
you have the legal capacity to accept these Terms;
the information you provide is accurate and complete; and
your use of the Website complies with applicable law.

If you use the Website on behalf of a company, organization, or another person, you represent that you have authority to bind that company, organization, or person to these Terms.

4. CHANGES TO THESE TERMS

We may revise these Terms from time to time to reflect changes in:

applicable law;
our business practices;
Website functionality;
available Products or services;
payment or delivery methods; or
security and operational requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Unless otherwise stated, revised Terms become effective when they are posted.

Changes will not retroactively alter completed purchases where doing so would violate applicable law or materially impair rights already acquired by a Customer.

Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms.

5. OTHER APPLICABLE POLICIES

Your use of the Website and any purchase made through it may also be governed by our:

Distance Selling Agreement;
Privacy Policy;
Cookie Policy;
Shipping and Delivery Policy;
Return and Refund Policy;
Warranty Policy; and
any Product-specific terms disclosed before purchase.

These documents are incorporated into these Terms by reference where applicable.

If there is a conflict between these Terms and a specific sales, shipping, return, or warranty policy, the more specific policy will control for the subject it addresses.

6. PERMITTED USE

Elite Interiors USA grants you a limited, personal, nonexclusive, nontransferable, and revocable right to access and use the Website for lawful, personal, and noncommercial purposes.

You may:

browse Products;
review Product information;
create and manage a customer account;
place lawful orders;
communicate with customer support;
download or print reasonable portions of the Website for personal reference; and
use Website features as they are intended to be used.

This permission does not transfer ownership of any Website Content or intellectual property to you.

7. PROHIBITED USE

You must not use the Website:

for any unlawful, fraudulent, deceptive, or abusive purpose;
to violate any federal, state, local, or international law;
to impersonate another person or entity;
to provide false, misleading, incomplete, or unauthorized information;
to place fraudulent or unauthorized orders;
to use payment information without authorization;
to interfere with Website security or operation;
to gain unauthorized access to any account, server, database, system, or network;
to introduce viruses, malware, ransomware, spyware, malicious code, or harmful technology;
to conduct automated scraping, crawling, harvesting, indexing, or data extraction without written permission;
to use bots or automated systems to place orders, reserve inventory, or interfere with Website availability;
to test, scan, probe, or circumvent security or authentication systems;
to reverse engineer, decompile, disassemble, or attempt to discover Website source code;
to copy or commercially exploit Website Content;
to remove copyright, trademark, or proprietary notices;
to collect personal information about other Users;
to send spam or unauthorized advertising;
to interfere with another person’s use of the Website;
to manipulate Product reviews or ratings; or
to engage in activity that creates an unreasonable burden on the Website or its infrastructure.

We may restrict or terminate access when we reasonably believe that a User has violated these Terms or presents a security, fraud, legal, or operational risk.

8. CUSTOMER ACCOUNTS

Certain Website features may allow or require you to create an account.

You are responsible for:

providing accurate and current account information;
maintaining the confidentiality of your password;
restricting access to your device and account;
promptly updating outdated information; and
notifying us of suspected unauthorized access.

You are responsible for activity performed through your account to the extent permitted by applicable law.

You must not sell, transfer, license, or share your account with another person.

We may suspend or close an account if we reasonably believe that:

account information is false or misleading;
the account is being used without authorization;
fraudulent activity has occurred;
the account presents a security risk;
the User has violated these Terms; or
suspension or closure is required by law.

Account closure does not cancel payment or other obligations relating to an Order already accepted.

9. ELECTRONIC COMMUNICATIONS

By using the Website, submitting a form, creating an account, or placing an Order, you consent to receive transactional communications electronically.

These communications may include:

account notices;
order confirmations;
payment notices;
shipping updates;
delivery communications;
return or warranty communications;
security notices;
policy updates; and
customer service messages.

Electronic communications may be sent by email, text message, Website notification, or another method you authorize.

You are responsible for maintaining a valid email address and telephone number.

Marketing messages will be sent only as permitted by applicable law and may be discontinued using the unsubscribe method provided in the applicable communication.

Consent to receive marketing messages is not a condition of purchasing Products unless expressly permitted by law.

10. PRODUCT INFORMATION

We make reasonable efforts to display Product descriptions, photographs, dimensions, colors, materials, features, availability, and prices accurately.

However:

colors may vary because of lighting, photography, and screen settings;
dimensions may be approximate;
natural materials may vary in grain, texture, shade, knots, pattern, or finish;
handcrafted items may have minor variations;
packaging may differ from Website images;
accessories shown in photographs may not be included; and
Product availability may change without notice.

Natural and commercially reasonable variations are not necessarily defects.

You are responsible for reviewing the complete Product description, dimensions, materials, configuration, quantity, and price before placing an Order.

Product and sales terms are governed more specifically by the Distance Selling Agreement and other sales policies published on the Website.

11. PRICES AND WEBSITE ERRORS

We attempt to ensure that pricing and Product information are accurate, but typographical, technical, inventory, and display errors may occur.

We may correct errors and update Website information without prior notice.

If an error affects an Order, we may contact the Customer to:

confirm the corrected information;
offer an alternative;
modify the Order with the Customer’s agreement; or
cancel the affected portion of the Order and issue an appropriate refund.

We will not knowingly enforce a price, Product description, promotion, or term that is materially misleading or unlawful.

12. INTELLECTUAL PROPERTY RIGHTS

The Website and its Content are owned by, licensed to, or lawfully used by Elite Interiors USA and are protected by applicable copyright, trademark, trade dress, unfair competition, and other intellectual property laws.

Protected materials may include:

the Elite Interiors USA name;
logos;
branding;
Website design;
page layouts;
Product photographs;
videos;
graphics;
written Product descriptions;
catalogs;
advertisements;
icons;
software;
source code;
databases; and
original written content.

All rights not expressly granted under these Terms are reserved.

No license or ownership interest is transferred to you by your use of the Website.

13. RESTRICTIONS ON WEBSITE CONTENT

Without prior written authorization from Elite Interiors USA, you must not:

reproduce Website Content for commercial purposes;
republish Content on another website;
modify or create derivative works from Content;
sell, license, rent, distribute, or commercially exploit Content;
use Product photographs in advertisements or listings;
use our branding to suggest affiliation or endorsement;
frame or mirror any portion of the Website;
copy the Website’s visual appearance or layout;
use Content to train or develop commercial artificial intelligence or machine-learning systems;
remove proprietary notices; or
use our Content in a manner likely to cause confusion.

You may share links to publicly accessible Website pages, provided that the link is lawful, accurate, and does not falsely suggest sponsorship, partnership, or endorsement.

14. TRADEMARKS

Elite Interiors USA’s names, logos, slogans, trade dress, and other brand identifiers are trademarks or proprietary brand assets of Elite Interiors USA or their respective owners.

You may not use these marks without prior written permission.

References to third-party names, Products, manufacturers, or trademarks are made for identification purposes only and do not necessarily imply sponsorship, affiliation, endorsement, or approval.

15. USER CONTENT

The Website may permit Users to submit:

Product reviews;
ratings;
comments;
photographs;
videos;
questions;
testimonials;
feedback; or
other materials.

You retain ownership of original content you submit.

By submitting User Content, you grant Elite Interiors USA a nonexclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, adapt, format, publish, distribute, and promote that content in connection with our business, Website, Products, advertising, and customer communications, subject to applicable privacy law.

This license continues for as long as the content is used in materials created or published before its removal, unless applicable law requires otherwise.

You represent that:

you own the content or have permission to submit it;
the content is accurate based on your genuine experience;
the content does not violate another person’s rights;
the content is not defamatory, threatening, obscene, discriminatory, or unlawful;
the content does not contain malicious code;
the content does not disclose confidential or sensitive information without authorization; and
you have disclosed any material relationship, payment, discount, free Product, or other incentive connected to the content.

16. REVIEWS AND TESTIMONIALS

Reviews should reflect genuine experiences with our Products or services.

You must not:

submit a fake review;
submit a review about a Product you have not genuinely experienced;
impersonate another Customer;
submit multiple reviews intended to manipulate ratings;
purchase, sell, or trade reviews;
conceal a material incentive or relationship;
threaten another person in connection with a review; or
use reviews to publish unlawful content.

We may moderate or remove content that violates these Terms, contains personal information, is unrelated to the Product, is spam, is fraudulent, or is otherwise unlawful.

We will not suppress a genuine negative review merely because it expresses dissatisfaction or criticism.

Removal or moderation decisions do not mean that Elite Interiors USA endorses any remaining review.

17. FEEDBACK AND SUGGESTIONS

You may voluntarily provide ideas, recommendations, suggestions, or feedback.

Unless otherwise agreed in writing:

feedback is not confidential;
we have no obligation to use it;
we may use it without compensation; and
submitting feedback does not grant you ownership of any resulting improvement, feature, design, or business method developed independently by us.

This section does not apply to personal information governed by our Privacy Policy.

18. THIRD-PARTY SERVICES

The Website may rely on third-party providers for services such as:

e-commerce hosting;
payment processing;
financing;
fraud prevention;
shipping;
delivery scheduling;
analytics;
customer reviews;
maps;
social media;
customer support; and
email or text communications.

Your use of a third-party service may be governed by that provider’s own terms and privacy policy.

Elite Interiors USA is not responsible for a third party’s independent acts, omissions, systems, or policies, except to the extent responsibility cannot legally be excluded.

19. SHOPIFY PLATFORM

The online store may be hosted or supported by Shopify and related service providers.

Shopify may process information and provide infrastructure necessary to operate the online store.

Use of Shopify-supported features may also be subject to applicable Shopify terms and privacy disclosures.

Elite Interiors USA remains responsible for its own sales practices and obligations to Customers as required by applicable law.

20. THIRD-PARTY LINKS

The Website may contain links to websites, applications, resources, or services operated by third parties.

Third-party links are provided for convenience or informational purposes.

A link does not necessarily mean that Elite Interiors USA:

owns the third-party website;
controls its content;
endorses its Products or services;
guarantees its accuracy;
approves its security; or
accepts responsibility for its privacy practices.

You access third-party websites at your own discretion and should review their applicable terms and privacy policies.

21. PRIVACY AND COOKIES

Our collection and use of personal information are governed by our Privacy Policy.

The Website may use cookies, pixels, local storage, analytics technologies, and similar tools as described in our Cookie Policy and Privacy Policy.

Where required by applicable law, Users will be provided with appropriate notices, choices, or consent mechanisms.

22. WEBSITE AVAILABILITY

We aim to keep the Website accessible and functional, but continuous, uninterrupted, and error-free operation is not guaranteed.

The Website may be unavailable because of:

maintenance;
updates;
technical failures;
service-provider outages;
cybersecurity incidents;
internet disruptions;
equipment failures;
force majeure events; or
circumstances beyond our reasonable control.

We may modify, suspend, replace, or discontinue Website features when reasonably necessary.

We will not intentionally interfere with a Customer’s access to information needed to exercise a legal right concerning an existing Order.

23. WEBSITE SECURITY

We use reasonable administrative, technical, and organizational measures designed to protect the Website.

However, no internet service or electronic transmission can be guaranteed to be completely secure.

You are responsible for:

using secure devices and internet connections;
maintaining current security software;
protecting your account credentials;
verifying communications before providing sensitive information; and
notifying us promptly of suspected fraud or unauthorized account access.

Elite Interiors USA will never request your account password by unsolicited email.

24. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ITS GENERAL INFORMATIONAL CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

ELITE INTERIORS USA DOES NOT WARRANT THAT:

THE WEBSITE WILL ALWAYS BE AVAILABLE;
THE WEBSITE WILL BE COMPLETELY ERROR-FREE;
EVERY DEFECT WILL BE CORRECTED IMMEDIATELY;
THE WEBSITE WILL BE FREE FROM ALL HARMFUL COMPONENTS;
ALL THIRD-PARTY SERVICES WILL REMAIN AVAILABLE; OR
GENERAL WEBSITE CONTENT WILL BE SUITABLE FOR EVERY USER’S PARTICULAR PURPOSE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM IMPLIED WARRANTIES RELATING SOLELY TO WEBSITE ACCESS, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

THIS DISCLAIMER DOES NOT ELIMINATE:

EXPRESS PRODUCT WARRANTIES;
RIGHTS PROVIDED IN OUR WARRANTY POLICY;
RIGHTS RELATING TO DEFECTIVE OR NONCONFORMING PRODUCTS;
OBLIGATIONS EXPRESSLY ACCEPTED IN A SALES AGREEMENT; OR
RIGHTS THAT CANNOT BE WAIVED UNDER APPLICABLE LAW.

25. GENERAL INFORMATION DISCLAIMER

General Website Content is provided for informational and shopping purposes.

Room photographs, style recommendations, design examples, color suggestions, care information, assembly guidance, and similar materials are general information and are not professional architectural, engineering, electrical, construction, medical, or safety advice.

You are responsible for obtaining qualified professional assistance when installation, structural modification, wall mounting, electrical work, building compliance, accessibility, or safety considerations require professional expertise.

26. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ELITE INTERIORS USA AND ITS OWNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING SOLELY FROM ACCESS TO OR USE OF THE WEBSITE.

THIS MAY INCLUDE LOSS CAUSED BY:

WEBSITE INTERRUPTION;
LOSS OF DATA;
UNAUTHORIZED ACCESS NOT CAUSED BY OUR FAILURE TO USE LEGALLY REQUIRED CARE;
RELIANCE ON GENERAL INFORMATIONAL CONTENT;
THIRD-PARTY LINKS; OR
INABILITY TO ACCESS A WEBSITE FEATURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR A CLAIM ARISING SOLELY FROM GENERAL WEBSITE USE WILL NOT EXCEED THE GREATER OF:

THE AMOUNT YOU PAID DIRECTLY TO ELITE INTERIORS USA FOR THE WEBSITE FEATURE GIVING RISE TO THE CLAIM; OR
ONE HUNDRED UNITED STATES DOLLARS.

THE ABOVE LIMITATIONS DO NOT APPLY TO THE EXTENT LIABILITY CANNOT LAWFULLY BE LIMITED OR EXCLUDED, INCLUDING LIABILITY ARISING FROM:

FRAUD;
WILLFUL MISCONDUCT;
GROSS NEGLIGENCE WHERE LIABILITY CANNOT BE LIMITED;
PERSONAL INJURY OR PROPERTY DAMAGE WHERE EXCLUSION IS PROHIBITED;
VIOLATION OF NON-WAIVABLE CONSUMER RIGHTS; OR
EXPRESS OBLIGATIONS RELATING TO A PRODUCT PURCHASE.

Product purchases are additionally governed by the Distance Selling Agreement and applicable Product policies.

27. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Elite Interiors USA and its owners, officers, employees, and agents from third-party claims, losses, liabilities, and reasonable expenses arising from:

your unlawful use of the Website;
your material violation of these Terms;
your infringement of another person’s intellectual property or privacy rights;
User Content you submit; or
fraudulent or malicious activity performed through your account.

This section does not require a consumer to indemnify Elite Interiors USA for Elite Interiors USA’s own negligence, unlawful conduct, breach of contract, or violation of consumer protection law.

28. COPYRIGHT COMPLAINTS

If you believe that content on the Website infringes your copyright, please contact us and provide:

your name and contact information;
identification of the copyrighted work;
identification and location of the allegedly infringing material;
a statement explaining your good-faith belief that the use is unauthorized;
a statement that the information provided is accurate; and
your physical or electronic signature.

Email: info@eliteinteriors-usa.com

Mailing Address:

Elite Interiors USA
1351 N Keowee St
Dayton, Ohio 45404
United States

We may request additional information necessary to evaluate the notice.

29. SUSPENSION AND TERMINATION

We may suspend or terminate Website access when reasonably necessary because of:

a violation of these Terms;
suspected fraud;
unlawful conduct;
a cybersecurity threat;
misuse of Website systems;
abusive behavior toward staff or other Users;
repeated unauthorized payment activity; or
a legal or regulatory requirement.

Where reasonably possible and appropriate, we may provide notice of suspension or termination.

Termination of Website access does not:

cancel an accepted Order unless separately stated;
eliminate an outstanding payment obligation;
eliminate rights already accrued; or
prevent a Customer from contacting us regarding an existing purchase.

30. FORCE MAJEURE

Elite Interiors USA will not be responsible for delay or failure in Website performance caused by circumstances beyond its reasonable control, including:

natural disasters;
severe weather;
fire;
flood;
war;
terrorism;
civil disturbance;
government action;
labor disruption;
utility failure;
internet outage;
cyberattack;
transportation interruption;
pandemic;
supplier failure; or
failure of a critical third-party service.

This section does not excuse obligations that applicable law does not permit us to avoid.

31. GOVERNING LAW

These Terms are governed by the laws of the State of Ohio and applicable federal law, without regard to conflict-of-law principles.

This governing-law provision does not deprive a consumer of mandatory protections provided by the law of the consumer’s state of residence when those protections cannot lawfully be waived.

32. VENUE AND DISPUTES

Before filing a legal claim, you are encouraged to contact Elite Interiors USA so that the parties may attempt to resolve the matter informally.

Customer support may be contacted at:

support@eliteinterior-usa.com

Unless applicable law requires otherwise, a legal action arising from these Terms or general use of the Website may be brought in a court of competent jurisdiction located in Montgomery County, Ohio.

Nothing in these Terms:

prevents a consumer from filing a complaint with a government agency;
prevents either party from using an eligible small claims court;
requires arbitration;
waives a legally protected right to a jury trial; or
restricts a remedy that cannot legally be restricted.

33. SEVERABILITY

If a provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary to make it enforceable while preserving its intended purpose.

If the provision cannot be preserved, it will be severed.

The remaining provisions will continue in full force and effect.

34. NO WAIVER

A failure or delay by Elite Interiors USA in enforcing a provision of these Terms does not waive the right to enforce that provision later.

A waiver is effective only when it is expressly made in writing by an authorized representative of Elite Interiors USA.

35. ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Elite Interiors USA may assign these Terms in connection with a merger, acquisition, reorganization, financing, transfer of assets, or sale of all or part of the business, provided that the assignment does not unlawfully reduce existing consumer rights.

36. HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

Words such as “including” and “includes” mean “including without limitation” unless the context clearly requires otherwise.

37. ENTIRE AGREEMENT

These Terms, together with the policies incorporated by reference, constitute the agreement between you and Elite Interiors USA regarding general access to and use of the Website.

Purchase-specific rights and obligations are additionally governed by the Distance Selling Agreement, Order confirmation, applicable Product warranty, Shipping Policy, and Return and Refund Policy.

38. CONTACT US

Questions, complaints, or concerns regarding these Terms or the Website may be directed to: