DISTANCE SELLING AGREEMENT

Effective Date: July 20, 2026

This Distance Selling Agreement ("Agreement") governs all online purchases made through the Elite Interiors USA website.

By placing an order through our website, the Customer confirms that they have read, understood, and accepted this Agreement.

1. SELLER

Elite Interiors USA

1351 N Keowee St
Dayton, Ohio 45404
United States

Phone: (937) 965-5557

General Inquiries: info@eliteinteriors-usa.com

Customer Support: support@eliteinterior-usa.com

Business Hours

Tuesday–Saturday: 11:00 AM–6:00 PM

Sunday: 11:00 AM–5:00 PM

Monday: Closed

 

2. PURPOSE

This Agreement sets forth the terms and conditions governing the online sale, purchase, payment, shipment, delivery, return, exchange, and warranty of Products purchased through the Elite Interiors USA website.

3. PRODUCTS

Elite Interiors USA offers furniture, home furnishings, decorative accessories, and related products through its online store.

Product descriptions, photographs, dimensions, colors, specifications, and prices displayed on the website are provided for informational purposes. While every reasonable effort is made to ensure accuracy, slight variations may occur.

Natural characteristics of wood, leather, stone, fabric, metal, and handcrafted materials are not considered manufacturing defects.

4. ORDER PROCESS

An order placed through the website constitutes an offer to purchase.

Elite Interiors USA reserves the right to accept or reject any order for reasons including but not limited to:

• Product availability
• Pricing errors
• Payment authorization failure
• Fraud prevention
• Shipping restrictions
• Incorrect customer information

An automatically generated order confirmation email confirms receipt of the order but does not constitute acceptance of the order.

5. PAYMENT

Orders must be fully paid before shipment unless otherwise agreed in writing.

Accepted payment methods are displayed during checkout.

Elite Interiors USA reserves the right to verify payment information before processing any order.

6. PRICING

All prices displayed on the website are in United States Dollars (USD).

Applicable sales taxes are calculated during checkout in accordance with applicable federal, state, and local laws.

Shipping charges are calculated separately before payment unless otherwise stated.

7. SHIPPING

Orders are shipped to the delivery address provided by the Customer.

Estimated delivery dates are estimates only and are not guaranteed.

Elite Interiors USA shall not be responsible for delays caused by:

• weather conditions;
• transportation disruptions;
• carrier delays;
• customs procedures;
• labor disputes;
• force majeure events; or
• circumstances beyond its reasonable control.

8. DELIVERY

The Customer is responsible for ensuring that the delivery address is accurate and accessible.

Furniture dimensions should be reviewed carefully before placing an order.

Elite Interiors USA is not responsible if furniture cannot be delivered due to narrow hallways, staircases, elevators, doorways, building restrictions, or inaccessible delivery locations.

Additional delivery charges may apply if redelivery becomes necessary.

9. INSPECTION UPON DELIVERY

The Customer should inspect all Products immediately upon delivery.

Visible damage or missing items should be reported within forty-eight (48) hours after delivery.

Photographs of the damaged Product and packaging may be required for claim processing.

10. RETURNS AND EXCHANGES

Furniture sales are generally final.

Returns or exchanges are accepted only when authorized by Elite Interiors USA and only in accordance with the published Return Policy.

Returned Products must:

• be unused;
• remain in original packaging;
• include all accessories and hardware; and
• be in resalable condition.

Custom-made, personalized, special-order, clearance, and floor-model Products are not eligible for return except where required by applicable law.

11. DEFECTIVE PRODUCTS

If a Product is confirmed to be defective or damaged prior to delivery, Elite Interiors USA may, at its discretion:

• repair the Product;
• replace damaged components;
• replace the Product; or
• issue an appropriate refund.

12. WARRANTY

Products are covered only by the warranty expressly provided by Elite Interiors USA or the applicable manufacturer.

Warranty coverage does not include:

• normal wear and tear;
• misuse;
• accidents;
• improper assembly;
• improper maintenance;
• commercial use unless specifically approved;
• modifications made after delivery.

13. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Elite Interiors USA shall not be liable for:

• indirect damages;
• consequential damages;
• incidental damages;
• loss of profits;
• business interruption;
• emotional distress; or
• any damages exceeding the purchase price of the Product giving rise to the claim.

Nothing in this Agreement excludes liability where such exclusion is prohibited by law.

14. FORCE MAJEURE

Elite Interiors USA shall not be responsible for delays or failure to perform obligations caused by events beyond its reasonable control, including but not limited to:

• natural disasters;
• pandemics;
• governmental actions;
• transportation interruptions;
• labor disputes;
• supplier shortages;
• acts of war; or
• utility failures.

15. GOVERNING LAW

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Ohio, without regard to conflict of law principles.

16. DISPUTE RESOLUTION

Any dispute arising from or relating to this Agreement shall be subject to the exclusive jurisdiction of the state or federal courts located in Montgomery County, Ohio.

17. SEVERABILITY

If any provision of this Agreement is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. ENTIRE AGREEMENT

This Agreement, together with the Privacy Policy, Shipping Policy, Return Policy, Warranty Policy, and any other policies published on the Elite Interiors USA website, constitutes the entire agreement between the Customer and Elite Interiors USA regarding online purchases.

19. CONTACT INFORMATION

Elite Interiors USA

1351 N Keowee St
Dayton, Ohio 45404
United States

Phone: (937) 965-5557

General Inquiries: info@eliteinteriors-usa.com

Customer Support: support@eliteinterior-usa.com